Returned Products: Must be return in their natural state, All products must be unworn and Sealed with their packages and tags. Please note you have 7 business days to return any product along with their original receipt. Please follow all instruction in the policy or your request will be denied. Any Sort Of Refunds Will Be Put Back In Their Natural Form Of Payment. Shipping charges are NON-REFUNDABLE.

True Black Queen Beauty Collections is not responsible for ANY Lost Products. TRACKING NUMBERS WILL BE SENT AFTER ORDER IS CONFIRMED. If your package says delivered, And you have not received it to the address you place with your order. You will have to contact United States Postal Service.

Shipping Policy

Shipping within the US may take approximately 3-5 business days. For shipping on orders out of the US can take up to 6-10 business days. Shipping fees and taxes will be added at the end of your checkout.​ Tracking numbers will be sent to the email address provided with purchase. Processing on orders take approximately 2-3 business days.

NO EXCHANAGE ALL SALES ARE FINAL!

NO REFUNDS OR RETURNS ON WHOLESALE ORDERS, ADHESIVE EYELINER, LIPGLOSS , LIPGLOSS BASE, OR LIPGLOSS PIGMENT. YOU WILL BE ISSUED A STORE CREDIT .

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